TAFE SA
Join TAFE SA's
Support Officer Talent Pool
Make a Difference by Joining South Australia's Leading Vocational Education Provider
Are you an organised, customer focused professional looking for a meaningful career where you can make a real impact?
TAFE SA is proud to partner with Harrison McMillan to establish a talent pool of Support Officers who are passionate about delivering exceptional service and supporting South Australians to achieve their education and career goals.
As South Australia's largest vocational education and training provider, TAFE SA plays a vital role in helping students gain the skills, qualifications and confidence to succeed. Every interaction matters, and Support Officers are often the first point of contact in a student's journey.
Whether you are seeking full-time or part-time work, temporary or ongoing opportunities, this talent pool provides the opportunity to be considered for future vacancies across metropolitan and regional South Australia.
About the Opportunities
Support Officers are essential to the delivery of high quality student services across TAFE SA. Working within a variety of teams, you will provide administrative, operational and customer service support that helps students, apprentices, trainees, employers and community members navigate their educational journey.
These opportunities suit individuals who enjoy working in fast paced environments, can manage competing priorities, and are comfortable using multiple systems while maintaining a strong focus on accuracy and customer service.
TAFE SA welcomes applications from candidates with diverse backgrounds and experiences.
Both full-time and part-time opportunities may become available, with flexible working arrangements varying depending on business requirements and location.
Opportunities may be available within:
Student Engagement and Customer Service
Provide frontline support through TAFE SA's Student Hub and Customer Support Contact Centre, assisting students and customers with enquiries, campus services and administrative support while creating a welcoming and positive experience.
Admissions, Onboarding and Enrolments
Support students from application through to commencement by assisting with admissions, enrolments, course registrations, onboarding activities and student administration processes.
Apprentices, Trainees and Schools
Assist apprentices, trainees, employers and school-based learners throughout their educational journey by coordinating enquiries, administration and support services.
Student Administration and Business Support
Provide critical administrative support that ensures accurate record keeping, compliance, reporting and operational effectiveness across TAFE SA.
Typical responsibilities include:
Depending on the team and location, responsibilities may include:
- Providing professional customer service via phone, email, live chat and face-to-face interactions
- Assisting students, apprentices, trainees and employers with enquiries and administrative processes
- Processing applications, enrolments, registrations and student records
- Maintaining accurate information across multiple systems and databases
- Preparing correspondence, reports and documentation
- Supporting onboarding, admissions and student lifecycle activities
- Coordinating appointments, bookings and administrative workflows
- Managing shared campus resources and front-of-house services
- Contributing to process improvements and service innovation initiatives
- Working collaboratively with colleagues across campuses and teams to deliver positive outcomes for students and stakeholders
Locations Across South Australia
Opportunities may become available across metropolitan and regional South Australia, including:
Metropolitan Locations
- Adelaide City
- Regency
- Tonsley
- Elizabeth
- Salisbury
- Gilles Plains
- Urrbrae
- Noarlunga
Regional Locations
- Barossa Valley
- Berri
- Ceduna
- Coober Pedy
- Kadina
- Mount Barker
- Mount Gambier
- Murray Bridge
- Port Augusta
- Port Lincoln
- Port Pirie
- Victor Harbor
- Whyalla
- Wudinna
Why Join TAFE SA?
TAFE SA offers more than just a job, it provides the opportunity to make a meaningful contribution to the lives of students and communities across South Australia.
When you join TAFE SA, you'll benefit from:
- The opportunity to positively impact students at the beginning of their education and career journeys
- A supportive, collaborative and inclusive workplace culture
- Ongoing learning, development and career progression opportunities
- Exposure to a variety of teams, campuses and student cohorts
- Flexible full-time and part-time employment opportunities
- A strong commitment to employee wellbeing and work life balance
- Meaningful public sector work that contributes to South Australia's future workforce
TAFE SA is committed to fostering a diverse and inclusive workforce and strongly encourages applications from Aboriginal and Torres Strait Islander peoples, people living with disability, and people from culturally and linguistically diverse backgrounds.
If you're looking for a rewarding opportunity where your work directly supports student success and helps shape the future workforce of South Australia, we'd love to hear from you.
How to Apply
Applications for these opportunities are being managed through the South Australian Government's I Work for SA platform. To be considered, please click the button below to view the vacancy and submit your application via the I Work for SA website.
TAFE SA is committed to creating a diverse, inclusive and respectful workplace where everyone feels valued and supported and encourage applications from Aboriginal and Torres Strait Islander peoples, people living with disability and people from culturally and linguistically diverse backgrounds.
Contact
Have a question about the role or recruitment process? The Harrison McMillan team is partnering with TAFE SA to manage this recruitment campaign and is available to assist with any enquiries.
Whether you'd like to learn more about the opportunities, discuss location preferences, or seek clarification on the application process, we're here to help.
📞 Call us: [Phone Number]
We look forward to hearing from you and helping you take the next step in your career.
FAQ's
Is this a specific vacancy or a talent pool?
This recruitment campaign is being used to build a talent pool of suitable candidates for upcoming Support Officer opportunities across TAFE SA. Successful applicants may be considered for multiple vacancies as they arise throughout the campaign period.
What types of positions are available?
Opportunities may include both temporary and ongoing positions, with full-time and part-time hours available depending on business needs and location.
Do I need previous experience working in education?
No. While experience within education is beneficial, we welcome applications from candidates with backgrounds in administration, customer service, community services, government, retail, hospitality, call centres and other customer-focused environments.
Which locations are available?
Opportunities may become available across metropolitan and regional South Australia with specific locations specified above. Applicants will have the opportunity to indicate their preferred work locations during the recruitment process.
What is the salary range?
These positions are classified at the ASO2 level, with a salary range of $58,709 - $63,154 per annum (pro-rata for part-time positions), plus superannuation.
Do I need a Working With Children Check?
Successful applicants will be required to hold or obtain a valid Working With Children Check (WWCC) prior to commencement.
What kind of experience are you looking for?
We're looking for people with strong customer service, administration and communication skills. Successful applicants often come from backgrounds such as:
- Customer service
- Retail
- Hospitality
- Contact centres
- Administration
- Childcare
- Community services
Most importantly, we're looking for people who are adaptable, proactive, friendly and committed to providing excellent service.
