- Full time, permanent Customer Service role located at Regency Park
- Opportunity to join Coopers, a South Australian success story
- Are you ready to elevate your career beyond the ordinary? With great culture and great perks!
With over 160 years of history, Coopers Brewery has firmly established itself as Australia’s largest independently family-owned brewery. An Australian brewing icon with an unwavering commitment to the Coopers portfolio of brands including international partners such as Sapporo, Molson Coors, Carlsberg & Kronenbourg.
Coopers are proud of their history, their culture, and their people, and have a continued focus on growth, innovation and diversification.
As Coopers embark on an exciting journey, brace yourself for an upcoming year filled with groundbreaking projects, including a whisky distillery, microbrewery and a world class visitor centre.
Coopers is offering an exciting opportunity for an experienced Customer Service professional to join their team that enjoys providing an exceptional level of service and support to Coopers’ customers. As a team player, you'll be encouraged to think outside the box, bringing fresh perspectives to the table.
Responsible for key areas of the business including data entry of customer orders, managing local, interstate and New Zealand customer orders, compile, prepare interstate carrier documentation, customer claims management and resolution and providing ad hoc back up support to the warehouse and administration teams.
The successful candidate will be a positive, energetic and a highly organized individual with attention to detail, time management and a ‘can-do’ attitude is a must.
Skills, Knowledge and Experience:- Demonstrated experience working in a fast-paced B2B customer service role.
- Demonstrated experience working with Interstate Transport (desirable but not essential)
- Excellent phone manner with a positive demeanor
- Able to bring fresh innovative ideas to the role.
- Ability to problem solve, with high attention to detail
- Strong computer skills across Microsoft Office
- Experience with JD Edwards / ERP (Highly desirable but not essential)
- Conflict resolution skills with a high level of emotional intelligence
In addition, you will enjoy working as part of a team, interacting, supporting and helping others. If you're ready to be part of a team where innovation and excitement converge, this is the opportunity you've been waiting for!
