Exciting opportunity for a strategic and outcomes-driven leader to drive a major business-to-business (B2B) transformation workstream, delivering innovative solutions that shape how organisations engage with developers and stakeholders.
About The Company
Our client is a forward-thinking organisation undergoing a significant transformation program designed to streamline services, strengthen stakeholder engagement, and enable sustainable growth. With a strong focus on collaboration, innovation, and measurable outcomes, they are committed to delivering services that make a positive and lasting impact.
Role Overview
As the B2B Workstream Lead, you will take ownership of a major transformation workstream within a high-profile program of work. Responsible for strategy through to execution, you will lead initiatives that enhance B2B engagement models, design fit-for-purpose frameworks, and oversee delivery of solutions that drive transparency, efficiency, and commercial outcomes. You will manage initiative leads and multi-disciplinary teams, aligning stakeholders to ensure that program objectives are delivered on time and with maximum impact.
About the Person
You are a dynamic leader with proven expertise in B2B service environments and transformation delivery. Adept at navigating complex stakeholder landscapes, you thrive in aligning cross-functional teams and translating strategy into practical, high-value outcomes. Your excellent communication and problem-solving skills enable you to build strong partnerships and drive results in fast-paced, high-stakes environments.
Key Responsibilities
- Lead the design and delivery of initiatives within the B2B transformation workstream, from planning through execution.
- Provide technical and strategic leadership to ensure solutions are commercially robust, transparent, and stakeholder-focused.
- Manage initiative leads, consultants, and cross-functional teams to achieve program goals.
- Develop and implement frameworks for segmentation, service design, case management, and commercial models.
- Oversee reporting, resource allocation, and program integration to ensure delivery aligns with strategic objectives.
- Maintain compliance with organisational, legislative, and ethical frameworks.
- Proven experience in a B2B service environment, with a strong understanding of business tools, analytics, and relationship/account management.
- Demonstrated success in program/project management and transformation delivery within complex environments.
- Strong leadership and people management skills with the ability to coordinate multi-disciplinary teams.
- Excellent communication and stakeholder engagement skills across technical and non-technical audiences.
- Tertiary qualifications in Business, Engineering, or Program/Project Management (desirable).
- Understanding of segmentation models, commercial frameworks, and government or infrastructure planning (desirable).
- Experience in capability building within a transformation or organisational change context (desirable).
For more information, please contact Lazette Cahill
at lazette.cahill@harrisonmcmillan.com.au
Please note – all applicant resumes must be submitted in Word format only.
