Location: Adelaide CBD (Hybrid – minimum 2 days onsite per week)
Contract Term: June 2025 to December 2025
Harrison McMillan is looking for a Senior CRM Application Support Specialist to join a client team and support the delivery and enhancement of their new systems.
What you’ll do:
- Deliver high-quality CRM solutions and ensure the system effectively supports business operations and objectives
- Work closely with cross-functional teams, business stakeholders, and IT personnel
- Be responsible for the configuration, administration, and ongoing support of Oracle CX Cloud applications
- Manage large volumes of data with a focus on integrity, analysis, and reporting
- Provide mentoring and guidance to less experienced IT staff
- Extensive experience in the analysis, design, configuration, administration, and support of complex CRM solutions with an emphasis on Oracle Service Cloud/RightNow implementations.
- Experience working with highly integrated and complex ecosystems.
- Experience working with large volumes of data, with a focus on data quality, data analysis and reporting.
- Experience working with business users to refine requirements and design integration solutions to meet their needs.
- Relevant tertiary qualification (normally a degree) or equivalent professional information technology experience in a large organisation.
If this role seems like a good fit, please apply. We look forward to seeing your application.
Harrison McMillan is actively recruiting across the IT sector.
Whether you're exploring your next career move or just curious about what's out there, we'd love to hear from you.
https://www.harrisonmcmillan.com.au/submit-cv
