We are seeking an experienced Senior Business Analyst to support a complex business transformation environment, with a strong focus on process improvement, process mapping and operational efficiency.
This opportunity will suit a commercially minded, outcomes-driven professional who can engage stakeholders, challenge existing processes and translate business needs into practical, sustainable improvements.
Key Responsibilities
Lead end-to-end business process reviews, identifying inefficiencies, gaps and opportunities for improvement.
Develop detailed As-Is and To-Be process maps, workflows and supporting documentation.
Facilitate stakeholder workshops to gather requirements, understand business challenges and define future-state processes.
Undertake process analysis, gap assessments and impact assessments to support business transformation.
Develop actionable recommendations to streamline operations, improve efficiencies and enhance service delivery.
Collaborate with business and technical teams to ensure process improvements align with organisational objectives.
About You
Demonstrated experience as a Senior Business Analyst, with a strong background in process improvement and business transformation.
Advanced capability in process mapping, business process modelling and workflow optimisation.
Strong experience developing As-Is and To-Be processes using tools such as Visio, BPMN or similar.
Proven ability to facilitate workshops, engage senior stakeholders and challenge existing ways of working.
Strong analytical, problem-solving and documentation skills.
Ability to work autonomously within complex environments and deliver practical business outcomes.
What's on Offer
Opportunity to contribute to meaningful business and operational improvements.
Work with diverse stakeholders across a complex organisational environment.
Play a key role in shaping future-state processes and driving sustainable change.
Interested?
If you're an experienced Senior Business Analyst with a passion for process improvement, process mapping and delivering measurable business outcomes, we'd welcome a confidential conversation.
