- Drive policy, compliance and document governance across a purpose-led organisation
- Lead continuous improvement initiatives in a community health environment
- Collaborate with stakeholders to uplift systems, processes and accreditation readiness
About the Company
This is a key role responsible for overseeing the development, review, and management of organisational policies, procedures, and document frameworks. You will play a critical part in ensuring compliance with regulatory requirements, supporting accreditation processes, and driving best practice across document and records management systems.
This opportunity can be offered as either a full-time permanent position or a contract role, depending on candidate preference and experience.
Working cross-functionally, you will engage with stakeholders to ensure policies reflect operational realities, while also identifying opportunities to improve systems, processes, and governance frameworks.
Role Overview
This is a key role responsible for overseeing the development, review, and management of organisational policies, procedures, and document frameworks. You will play a critical part in ensuring compliance with regulatory requirements, supporting accreditation processes, and driving best practice across document and records management systems.
Working cross-functionally, you will engage with stakeholders to ensure policies reflect operational realities, while also identifying opportunities to improve systems, processes, and governance frameworks.
About the Person
You are a detail-oriented and proactive professional with a strong background in policy, governance, or compliance. You enjoy working across teams, building relationships, and influencing outcomes to ensure best practice.
You bring a continuous improvement mindset and take ownership of your work, with the ability to balance regulatory requirements with practical, real-world application.
Key Responsibilities
- Develop, review and maintain organisational policies, procedures, and documentation
- Manage document control processes including versioning, review cycles, and registers
- Support compliance with relevant legislation, standards, and accreditation requirements
- Lead or contribute to projects related to policy, governance, and document management
- Conduct audits (e.g. intranet, document, records) and implement improvements
- Drive continuous quality improvement initiatives and maintain improvement registers
- Engage with stakeholders to gather feedback and ensure policies reflect operations
- Provide guidance on document, policy, and records management best practice
Skills, Knowledge and Experience
- Demonstrated experience in policy development, governance, or compliance roles
- Strong understanding of document control and records management practices
- Experience working with regulatory frameworks and compliance requirements
- Proficiency in Microsoft 365 and document management systems (e.g. SharePoint, EDRMS)
- Ability to manage projects and drive continuous improvement initiatives
- Excellent stakeholder engagement, communication, and influencing skills
- Experience within healthcare, community services, government or regulated environments (desirable)
Culture of the business:
This organisation fosters a supportive and inclusive culture grounded in purpose, respect, and community impact. Employees are empowered to contribute ideas, drive improvements, and be part of meaningful work that directly supports better outcomes for the community.
With a strong focus on collaboration, learning, and giving back, this is an environment where your work will have genuine impact and purpose.
Keen to learn more before applying? For further information, please contact Elena Bacon on 08 7092 1523 or email elena.bacon@harrisonmcmillan.com.au.
