About the Company
This is a great opportunity with a well-established organisation operating within a large, shared services environment. The organisation is known for its structured processes, collaborative teams, and strong focus on service delivery excellence.
Role Overview
Reporting to an Operational Team Leader, you will be part of a busy payroll team responsible for end-to-end payroll processing and employee lifecycle changes. The role involves handling payroll data, maintaining employee records, and resolving payroll related queries while ensuring accuracy and compliance with deadlines.
About the Person
You are a detail-oriented and reliable payroll professional who thrives in a high-volume environment. You bring strong communication skills, a proactive approach to problem-solving, and the ability to work both independently and collaboratively within a team.
Key Responsibilities
- Process payroll files and support pay-related processes
- Perform payroll data entry and maintenance
- Manage new starters, contract changes, allowances, and transfers
- Process timesheets, leave applications, and backpay calculations
- Respond to and resolve payroll queries via phone and email
- Monitor shared inboxes and escalate complex issues as required
- Work to strict deadlines while maintaining high accuracy
- Contribute to team targets and continuous improvement initiatives
Skills, Knowledge and Experience
- Previous experience in payroll and/or HR/contract administration
- Strong data entry skills (minimum 40 wpm)
- Intermediate Microsoft Office skills (Outlook, Word, Excel)
- Experience in customer service, ideally within a call centre environment
- Experience with payroll systems (Chris21 desirable)
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Ability to manage high workloads in a fast-paced environment
- Proven ability to meet strict deadlines
- Current National Police Clearance (mandatory)
For a confidential conversation, please contact:
Tammy Anderson – tammy.anderson@harrisonmcmillan.com.au
