About the Company
We are a values-driven organisation committed to delivering high-quality outcomes and maintaining strong governance, compliance, and ethical standards. Our work focuses on driving positive outcomes through collaboration, innovation, and continuous improvement.
Role Overview
The Business Support Officer plays a key role in ensuring the smooth day-to-day operations of the team. You will provide high-level administrative and coordination support, assist with stakeholder engagement activities, and contribute to improving internal systems and processes. This position requires strong attention to detail, excellent organisational skills, and the ability to manage competing priorities.
About the Person
You are a motivated and detail-oriented professional who enjoys working collaboratively while also being capable of managing tasks independently. You have excellent communication skills, a proactive mindset, and a strong commitment to delivering quality outcomes. You are adaptable, solutions-focused, and capable of building effective working relationships with a range of stakeholders.
Key Responsibilities
- Provide day-to-day administrative support to ensure efficient team operations
- Manage calendars, meetings, and correspondence for senior leaders
- Coordinate meetings, including agendas, minutes, and action tracking
- Prepare reports, presentations, and documentation accurately and on time
- Support stakeholder engagement activities, including meeting coordination and follow-ups
- Assist with onboarding and induction processes for new team members
- Coordinate travel, training, and event logistics
- Maintain and improve administrative systems and processes
- Monitor shared inboxes and manage incoming communications
- Ensure compliance with organisational policies, procedures, and legislative requirements
- Certificate or Diploma in Business Administration (or equivalent experience)
- Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint
- Strong written and verbal communication skills
- Excellent organisational skills with the ability to manage multiple priorities
- Demonstrated problem-solving skills and ability to use initiative
- Ability to build and maintain effective working relationships with internal and external stakeholders
- High level of accuracy and attention to detail
- Commitment to confidentiality, professionalism, and ethical standards


