ASO7 Senior Business Analyst

Senior Business Analyst delivering high impact solutions across SAPOL’s mobility programs through stakeholder coordination, process analysis and strategic guidance.

The Information Systems and Technology (IS&T) Service supports the frontline policing and corporate operations of SAPOL through the provision of ICT infrastructure and communication platforms, operational software applications, and support services. The Service is responsible for driving the ongoing evolution of ICT capability across SAPOL, through the delivery of high-quality ICT change programs. The Service is structured across four core pillars: Strategy, Innovation and Engagement; Program Delivery; Operational Services; and Security and Assurance. The Service extends from traditional ICT services to encompass a specialist radio and technology capability, including laser and radar calibration services.

This full portfolio has been broken into key sub-portfolios to deliver on the business outcomes including the Mobility Portfolio, in which this position is located.

The Mobility Portfolio is responsible for the delivery of 2 flagship Programs; the Mobile Workforce Program (MWP), which is focused on delivering personally issued mobile devices provisioned with full frontline capability, and the Digital Workforce Program (DWP), which is rolling out digital innovation across SAPOL. Together, these programs represent an enterprise multi-year technology transformation program that will usher in SAPOL’s future workplace and deliver IT solutions for next generation policing.

As the Senior Business Analyst,  your role will be working closely with SAPOL managers, IS&T teams, and key stakeholders to deliver high impact technology solutions. In this role, you will coordinate program stakeholders, facilitate workshops, document business processes, and translate business needs into clear, traceable requirements. You will assess system capabilities, define necessary customisations and integrations, and manage reporting, data, and organisational change impacts.

You will also support quality assurance, coordinate solution updates, contribute to ongoing maintenance planning, and mentor project teams to embed best practice approaches. This is a dynamic opportunity to play a pivotal role in driving SAPOL’s strategic initiatives and improving project delivery outcomes.

• Coordinate program stakeholders, including SAPOL, external agencies, and vendor teams, to ensure successful delivery of initiatives.
• Plan and facilitate workshops, document current and future business processes, and translate business needs into clear, traceable requirements.
• Assess system and product capabilities, define necessary customisations, configurations, and integrations across workflow, reports, and interfaces.
• Manage reporting, data requirements, and organisational change impacts, including training and adoption strategies.
• Support quality assurance by reviewing design, test plans, and results, and coordinate solution updates across COTS and related components.
• Contribute to ongoing maintenance planning, lessons learned, and building project delivery capability through mentoring and best-practice guidance.

• The incumbent must hold a current Australian work eligibility status and will be subject to a criminal history check.
• The incumbent may be assigned to other duties at this remuneration level or equivalent.
• Some out of hours work and intra/interstate travel may be required.
• The incumbent is required to participate in SAPOL’s iEngage program.

ASO7 - $108,109 - $116,864 per annum.

John-Paul Joubeir
(08) 7092 1867
John-Paul.Joubeir@harrisonmcmillan.com.au

All applications must be submitted online.

Applicants must submit a covering letter (two pages) addressing the essential minimum requirements of the role outlined in the Position Information Document, a current resume and the contact information of three referees including your current line manager. Applicants external to SAPOL must complete an RF2099 Pre-Employment Declaration Form and submit this with their application.

South Australia Police is dedicated to strengthening trust and collaboration with First Nations communities in South Australia as we shape a culturally responsive and inclusive workplace for First Nations employees.

Our vision is to create safer communities by strengthening the bonds of mutual respect, understanding, and partnerships between police and First Nations peoples. By deepening our appreciation and understanding of First Nations cultures and acknowledging the past, we are committed to focusing on the present and moving forward together into the future.

South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

People with disability are strongly encouraged to apply.   The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application.