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Graduate – Systems and Solutions Consultant

CAMMS
Full Time
Melbourne

Who are CAMMS?

CAMMS drives organisations from strategy to reality with its world leading suite of Enterprise Performance Management (EPM) and Business Intelligence (BI) software solutions. Using a unique blend of strong conceptual understanding and technical expertise, CAMMS empowers companies by helping visualise the “bigger picture” with fully integrated systems. A proud Australian founded company, CAMMS have continued to grow over 20 years expanding across the Australian, New Zealand, UK, North American, US and Asian markets. For more information visit: www.cammsgroup.com

 

Role Overview

This role is a client facing role, dedicated to customer satisfaction, a large portion of this role will be to provide technical assistance, implementation advice and resolve customer issues. To be successful in this role you will have a formal qualification in ICT and demonstrated experience in the IT support industry. You will bring your excellent communication and customer service skills to help a range of stakeholders.

 

Key Responsibilities

  •  Provide product training and technical pre-sales advice when required
  • Conduct integration scoping for external customers
  • Offer support during the UAT processes and for implementations
  • Ad hoc troubleshooting for internal and external stakeholders
  • Offer general assistance and support as required
  • Some interstate and international travel may be required

 

Skills, Knowledge and Experience

  • Tertiary computer science or IT qualification
  • Professional written and verbal communication skills
  • Proven experience with the Microsoft Development stake is highly desirable
  • Basic understanding of hardware and infrastructure
  • Detailed understanding of Databases
  • Ability to present technical information to both technical and non-technical stakeholders
  • High level of self-motivation and excellent organizational skills with an outcome-based mindset

Are you a hard-working individual with a positive can-do attitude? Then we want to hear from you!

For more information please contact Rachelle on 08 7071 7273

Please note – all applicant resumes must be submitted in Word format only.

With respect, no recruitment agencies please.

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