Who are CAMMS?
CAMMS drives organisations from strategy to reality with its world leading suite of Enterprise Performance Management (EPM) and Business Intelligence (BI) software solutions. Using a unique blend of strong conceptual understanding and technical expertise, CAMMS empowers companies by helping visualise the “bigger picture” with fully integrated systems. A proud Australian founded company, CAMMS have continued to grow over 20 years expanding across the Australian, New Zealand, UK, North American, US and Asian markets. For more information visit: www.cammsgroup.com
This role is a client facing role, dedicated to customer satisfaction, a large portion of this role will be to provide technical assistance, implementation advice and resolve customer issues. To be successful in this role you will have a formal qualification in ICT and demonstrated experience in the IT support industry. You will bring your excellent communication and customer service skills to help a range of stakeholders.
- Provide product training and technical pre-sales advice when required
- Conduct integration scoping for external customers
- Offer support during the UAT processes and for implementations
- Ad hoc troubleshooting for internal and external stakeholders
- Offer general assistance and support as required
- Some interstate and international travel may be required
Skills, Knowledge and Experience
- Tertiary computer science or IT qualification
- Professional written and verbal communication skills
- Proven experience with the Microsoft Development stake is highly desirable
- Basic understanding of hardware and infrastructure
- Detailed understanding of Databases
- Ability to present technical information to both technical and non-technical stakeholders
- High level of self-motivation and excellent organizational skills with an outcome-based mindset
Are you a hard-working individual with a positive can-do attitude? Then we want to hear from you!
For more information please contact Rachelle on 08 7071 7273
Please note – all applicant resumes must be submitted in Word format only.
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