Case Studies

High Volume

21 Placements in Six Weeks – $2,457 Per Hire

The Project
Broadspectrum, previously known as Transfield Services, is an international Infrastructure and Facilities Management company, part of the Ferrovial Group, who engaged Harrison McMillan to undertake a high-volume recruitment process for 20 Operations Support Officers and two Team Leaders to head up a new business unit for their defence contract.

The Operations Support Officer roles are a predominately data entry roles, providing end to end services for facilities management of a defence contract. The two Team Leaders will be responsible for the management for the Operations Support Officers, including professional development and performance management.

Harrison McMillan’s Solution
• The team met with Broadspectrum to go over the positions in detail, as well as discussing a detailed timeline of the project, project processes and costs and savings.
• A thorough marketing process was put in place, utilising Seek advertising and social media marketing as well as headhunting and strategic sourcing from various databases.
• The recruitment team took over in assessing candidate applications based on eligibility criteria.
• The candidates that met these criteria were then sent technical tests and a pre-recorded video interview to complete, as well as completing a short phone screen with a Harrison McMillan Recruitment Partner.
• Candidates were then progressed to face-to-face interview based on their testing score and their video interview response they were progressed into interviews with Broadspectrum.
• Over the course of the project there were two full days of interviews, and three half days (including some Skype interviews).
• Successful candidates were then progressed to reference checks, where two were completed for each candidate.

The Outcome
Two Team Leaders started five weeks into the process and 19 Operations Support Officers started the following week.

The Cost
The end to end recruitment process including multiple Seek advertisements, technical, testing and video interview administration totalled: $40,127. This worked out to be: $2,457 per candidate.

The Savings
Their internal recruitment process would have had them paying $5,000 per placement. This means there was a saving of $2,542 per candidate. By taking advantage of Harrison McMillan’s “pay-as-you-go” model, Broadspectrum has been able to save $53,391.

Click here to Download the Case Study

Harrison McMillan’s Key Project Personnel

Dani Cuff – Director & Project Lead
• Project budgeting and planning
• Client liaison
Penny Ryall – Account Executive
• Client liaison and proposal creation
• Assisting with recruitment activities where required
Rachelle Delaporte – Recruitment Partner
• Client liaison
• Candidate management
• Recruitment processes
• Testing and video interview administration
• Interview attendance
• Offer management
Roz Pontifex – Recruitment Partner
• Candidate management
• Client liaison
• Recruitment processes
• Interview attendance
Mariah Gallomarino – Recruitment Partner
• Candidate management
• Recruitment processes

Project Key Personnel

Dani Cuff


Rachelle Delaporte

Sales & Marketing Partner
Back to Case Studies page

Contact Us

  • This field is for validation purposes and should be left unchanged.